1. Information We Collect

We collect information you provide directly to us, such as:

• Account Information: Username, email address, and password
• Business Information: Company details, assessments, and validation data
• Usage Data: How you interact with our platform and features
• Communication Data: Messages, support requests, and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Personalize your experience on our platform

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Service Providers: We may share data with trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given us explicit permission

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how our service is used
• Provide personalized content and features
• Improve our platform's performance

You can control cookies through your browser settings.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and develop new features

7. Your Rights and Choices

You have the right to:

• Access: Request access to your personal information
• Update: Correct or update your information
• Delete: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

8. Third-Party Services

Our platform integrates with third-party services including:

• Companies House: For business validation and verification
• Payment Processors: For secure payment processing
• Analytics Services: For usage analysis and improvements

These services have their own privacy policies, which we encourage you to review.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels or use our feedback system.