Epilogue

Risk management for online payments is part science and analytics, part product management, part operations management, part UX design, and part art. It is an interdisciplinary field that is only at the beginning of its growth as a discipline. That growth as well as our ever-resourceful adversaries make this a fascinating field to be involved in, even if sometimes nerve-wracking. In this book, I’ve tried to piece together an introduction, laying out the major points you need to think about when starting and running an effective RMP team. As always, our goal is to create delightful experiences for our customers; a safe, accurate and courteous RMP team is one that makes sure bad things don’t happen on your platform and buys you credibility when they do (and they will). I am hopeful that you found this book helpful and that it will help spark a conversation regarding RMP best practices as well as attract more smart, entrepreneurial individuals to the realm of online security.

San Francisco, Spring 2013.

Further contact, feedback, and questions welcome at www.ohadsamet.com.

About the Author

Ohad Samet is an entrepreneur and executive in the financial services industry, having worked as a manager, founder, and executive in various companies. Ohad started his career as manager of the fraud analysis group for FraudSciences, a fraud prevention startup for high risk payments. After FraudSciences was acquired by PayPal in 2008, he worked in various roles for the company, among them the manager of the new ventures risk team, in charge of risk management for PayPal’s Digital Goods, Mobile and Adaptive Payments products. Ohad left PayPal in 2010 to work on two projects; one of them, Signifyd, is now a leading fraud prevention vendor working with Fortune 500 companies to reduce payments fraud. The other, Analyzd, was acquired by Klarna, an up and coming European payments company, in 2011. At Klarna, Ohad served as Chief Risk Officer, in charge of granting real-time short-term credit on Klarna’s $2.5B of annual payments volume. In 2013 Ohad left Klarna to focus on new projects in the financial services industry.

Ohad maintains a risk management and payments blog at http://www.ohadsamet.com.

Editor

Meghan Blanchette

Editor

Mike Loukides

Revision History

Copyright © 2013 Ohad Samet